In the evening of February 17th, the official account @MAGIC – SOUND Magic Sound Entertainment released an announcement regarding the subsequent ticket refunds and compensations for Zhou Shen’s “9.29Hz” World Tour Concert – London Station on February 14th. The post expressed sincere apologies once again for the inconvenience caused by this unexpected incident to all the audience. It also stated, “Let’s look forward to Zhou Shen’s early recovery and his continued performances that will bring more excitement and joy.”
Right after that, @Zhou Shen’s Studio reposted the Weibo post. The studio apologized once again for the inconvenience caused by the concert cancellation. Moreover, the studio showed gratitude for everyone’s understanding and tolerance. They also extended thanks to the event organizers, relevant units, and all the hard – working staff members involved. The studio mentioned, “Zhou Shen is currently actively undergoing treatment and recuperation. We are looking forward to seeing him back on stage soon!”
This was not the first apology. In the early morning of February 15th, @Zhou Shen’s Studio had previously declared that Zhou Shen had to cancel the London concert due to health problems. The statement promised that specific plans for ticket refunds, as well as compensations for hotels and transportation, would be announced as soon as possible. In addition, Zhou Shen had made the decision to go to the venue at the scheduled time of the local performance (20:00 on February 14th) to directly apologize to the audience.
The cancellation of a high – profile concert like this is undoubtedly a disappointment for fans. After all, many people had waited eagerly for this event, made travel arrangements, and purchased tickets in advance. However, health should always come first. The continuous apologies from Zhou Shen’s studio indicated their responsibility and respect for the fans.
The fact that the official account released a detailed refund and compensation plan shows their determination to make up for the losses of the audience. And Zhou Shen’s personal attempt to apologize at the venue, despite his health issues, reflects his humility and care towards his fans. Every artist needs time to recover and recharge. We believe that once Zhou Shen has fully recuperated, he will return to the stage with more excellent and energetic performances. We all hope that he can get better soon and continue to create more amazing music and bring us more wonderful shows in the future. We support him and patiently wait for that moment.
In conclusion, this event serves as a reminder that sometimes, unforeseen circumstances can disrupt plans. Yet, as long as there is honesty, responsibility, and a caring attitude, the bond between artists and fans will only grow stronger.